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Expert Answers at Your Fingertips
Have a question? We have the answers.
Here are some common questions that customers frequently ask. If you can’t find the answer you’re looking for, feel free to contact reach out by filling out the Contact Form.
What payment methods do you accept?
We currently accept payments through PayPal and for pick up cash payment is accepted.
How long does shipping take?
Shipping times may vary depending on the product and your location. Generally, our standard shipping takes 3-7 business days. Tracking is available when purchases have been shipped. Pick-up options are available for local orders.
What is your return policy?
We want you to be completely satisfied with your purchase. If for any reason you are not, let Mama know she will make it right. If you have an issue with your item, please be prepared to provide as much information about the problem as possible, including photos and possibly returning the remainder of the product so that the cause of defects can be determined.
Tell me more about ingredients that Mama uses!
Absolutely! Mama is continually studying ingredient options and formulating her products with combinations that are both beneficial and affordable:
- Tallow
- Tallow has been used for centuries in skin care products. It is much more easily absorbed by your skin than plant-derived oils. In addition, it is packed with skin-loving nutrients. As our culture becomes more concerned with reducing preservatives and manufactured ingredients, information on tallow and it’s many benefits has become more readily known. Sudzy Mama uses tallow in her soaps for these benefits, and it is the base ingredient for Grace’s Face Balm…making it a multi-vitamin for your skin! Interested in learning more? Check out this detailed article on the many benefits of tallow.
- Alcohol
- Mama uses wine and beer in some of her soap recipes. Soaps that are made with alcohol have creamy, long-lasting lather. The lather in these soaps are great for shaving, and feel amazing on your skin.
- Oatmeal
- Oatmeal has long been known for it’s soothing properties for skin irritations…remember oatmeal baths for kids covered in chicken pox? It also provides texture to your soap, improving exfoliation. In many cases, oatmeal improves the life and strength of your favorite soap scent.
- Dr. Jaliman, from GoodRx.com, tells us, “Face washes made with colloidal oatmeal can be supportive for sensitive skin, as oatmeal is a mild cleanser. This is largely because oats contain saponins, compounds found in certain plant foods, which get their name from the soap-like foam that forms when they’re added to water.Â
- If your skin is prone to acne, opting for a gentle, oatmeal-based cleanser could help reduce irritation and hydrate your skin. This can be especially helpful if you’re using an aggressive acne treatment that irritates the skin.”
Why Choose Homemade Soaps?
No “extra” ingredients
Sudzy Mama makes soap in small batches, with ingredients used for hundreds of years in soapmaking. There are no extra preservatives, harsh chemicals, or synthetic ingredients used. Sudzy Mama soaps are plastic-free.
Unique and personalized
Sudzy Mama soaps have all been formulated with particular people in mind. So, just like people, Sudzy Mama soaps are unique. This means you have an excellent variety to choose from, so you can find exactly what fits you best.
Natural Glycerine
The process of creating hand-made soaps creates Glycerine. Glycerine attracts moisture to itself, which in turn can help keep your skin hydrated much better than most commercial cleansing products.
Support Small Business
By shopping with Sudzy Mama, you support a small business. In addition, Sudzy Mama supports other local small businesses (such as the dairy that provides whey, and local butchers who provide tallow). Small businesses grow communities and focus on customer service and quality products. You can be sure that YOU are the focus when you buy from a small business.